Refund & Exchange Terms & Conditions

 
1-  Delivery charges for all exchanges shall apply

2- Returns shall include all items excluding books, Necklaces, Earrings, and pieces of small stones and according to the following conditions:

a-  The item should be in the same condition when purchased and ceiled with the original cover.

b- Return within 3 days and exchange within 7 days from the date of receipt.

c- The promotional offer associated with the refund can be returned if it is in its original condition or the promotional value will be deducted.

d- Purchases paid with vouchers or credit cards can not be returned in cash.

e- Shedeed&Tamam company will replace manufactured defective parts within 3 days from the date of purchase.

    3-  For warranty services, please contact us at 920022921 or

email:  info@shedeed-tamam.com

Thank you for shopping at the stores of the Shedeed and Tamam company