Exchange and Refunds
Refund & Exchange Terms & Conditions
1- Delivery charges for all exchanges shall apply
2- Returns shall include all items excluding books, Necklaces, Earrings, and pieces of small stones and according to the following conditions:
a- The item should be in the same condition when purchased and ceiled with the original cover.
b- Return within 3 days and exchange within 7 days from the date of receipt.
c- The promotional offer associated with the refund can be returned if it is in its original condition or the promotional value will be deducted.
d- Purchases paid with vouchers or credit cards can not be returned in cash.
e- Shedeed&Tamam company will replace manufactured defective parts within 3 days from the date of purchase.
3- For warranty services, please contact us at 920022921 or